Terms & Conditions

IMPORTANT NOTICE: SECTION 20 OF THESE TERMS CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. IT REQUIRES YOU TO RESOLVE MOST DISPUTES WITH US THROUGH INDIVIDUAL ARBITRATION RATHER THAN IN COURT, UNLESS YOU OPT OUT AS DESCRIBED IN SECTION 20.

1. Agreement to These Terms

These Terms of Service ("Terms") govern your use of daniellalehavi.com and any related pages, services, and communications (together, the "Site"), and any purchase you make through the Site. The Site is operated by Daniella Lehavi US, Inc. ("Daniella Lehavi," "we," "us," or "our"), 222 E Broadway, Suite 11A, New York, NY 10002.

By accessing the Site, creating an account, or placing an order, you agree to these Terms and to our Privacy Policy, Return & Refund Policy, and Shipping Policy, which are incorporated by reference. If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years old, or the age of majority where you live, to make a purchase. If you are under that age, you may use the Site only with the involvement of a parent or legal guardian.

3. Accounts

You may create an account to make purchasing easier. You are responsible for keeping your login information confidential, for all activity under your account, and for providing accurate and current information. Please notify us promptly at cs@daniellalehavi.com of any unauthorized use.

4. Products and Descriptions

Our products are crafted from natural leather and other natural materials. Variations in grain, texture, color, and markings are characteristic of these materials and are not defects. We make every effort to display colors and details accurately, but colors may appear differently depending on your screen. Measurements are approximate.

5. Pricing, Availability, and Errors

All prices are listed in U.S. dollars and do not include applicable sales tax or shipping charges unless stated otherwise. Prices, promotions, and availability may change at any time without notice. All products are subject to availability, and we may limit quantities per order or per customer.

Despite our efforts, the Site may occasionally contain errors in pricing, descriptions, or availability. We reserve the right to correct any error and to cancel any order affected by an error, even after you have received an order confirmation. If we cancel an order after you have been charged, we will issue a full refund to your original payment method.

6. Orders and Acceptance

Your order is an offer to purchase. The order confirmation email we send confirms that we received your order; it does not mean we have accepted it. Your order is accepted when we ship the product and send you a shipping confirmation. We may refuse or cancel any order, including orders that appear fraudulent, are placed for resale, or that we cannot fulfill. If we cancel an order you have paid for, we will refund you in full.

7. Payment and Taxes

We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay (confirm). By submitting payment information, you represent that you are authorized to use the payment method and you authorize us and our payment processors to charge the full order amount. Payments are processed by third-party payment processors; we do not store full card numbers.

We collect sales tax where required by law. The tax shown at checkout is based on your shipping address.

8. Shipping, Title, and Risk of Loss

Shipping is governed by our Shipping Policy. Title to and risk of loss for products pass to you when the products are delivered to the shipping address you provided.

9. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

10. Promotions, Discount Codes, and Gift Cards

Promotions and discount codes are subject to the terms stated with the offer, have no cash value, may not be combined unless stated, and may be modified or withdrawn at any time. We may cancel orders that use codes in violation of their terms.

If gift cards are offered: Gift cards may be redeemed only on daniellalehavi.com, are not redeemable for cash except where required by law, and do not expire. Please treat gift cards like cash; we are not responsible for lost or stolen gift cards.

11. Reviews and User Content

If you submit reviews, photos, comments, or other content ("User Content"), you confirm that it reflects your honest experience, that you own or have the right to share it, and that it does not violate the rights of others or any law. You grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, display, and adapt your User Content (including your first name or display name) in connection with the Site and our marketing. We do not remove or suppress reviews because they are negative, but we may remove content that is unlawful, abusive, off-topic, or that violates these Terms.

12. Intellectual Property

The Site and its content, including designs, product names, logos, trademarks (including DANIELLA LEHAVI), photographs, text, and graphics, are owned by us or our licensors and are protected by intellectual property laws. You may use the Site for personal, non-commercial shopping only. You may not copy, reproduce, distribute, or create derivative works from any part of the Site without our prior written consent.

13. Acceptable Use

You agree not to: (a) use the Site for any unlawful or fraudulent purpose; (b) purchase products for commercial resale without our written consent; (c) interfere with or disrupt the Site or its security; (d) use bots, scrapers, or automated means to access the Site or place orders; (e) impersonate any person; or (f) upload viruses or harmful code.

14. Third-Party Links and Services

The Site may contain links to or features provided by third parties. We are not responsible for third-party websites, services, or content, and your use of them is subject to their own terms and policies.

15. Privacy

Our Privacy Policy explains how we collect, use, and share your personal information.

16. Electronic Communications

By using the Site or contacting us, you consent to receive communications from us electronically, such as by email or notices on the Site, and agree that these satisfy any legal requirement that communications be in writing. Marketing communications are described in our Privacy Policy, and you may opt out at any time.

17. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR IN ANY WRITTEN LIMITED WARRANTY WE PROVIDE, AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATING TO THE SITE, THE PRODUCTS, OR THESE TERMS. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME STATES DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Daniella Lehavi and its affiliates from any claims, losses, and expenses (including reasonable attorneys' fees) arising from your User Content, your misuse of the Site, or your violation of these Terms or of any law or third-party right.

20. Dispute Resolution; Binding Arbitration; Class Action Waiver

20.1 Informal resolution. Before starting arbitration or a court proceeding, you and we agree to try to resolve any dispute informally. The party raising the dispute must send a written notice describing the claim and the relief sought, including the sender's name and contact details, to the other party (for notices to us: cs@daniellalehavi.com and 222 E Broadway, Suite 11A, New York, NY 10002). If the dispute is not resolved within 60 days after the notice is received, either party may proceed as described below. Any applicable limitations period is paused during this 60-day period.

20.2 Agreement to arbitrate. Except as provided in Section 20.4, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, any product purchased through the Site, or our relationship (each, a "Dispute") will be resolved by final and binding individual arbitration, and not in court. This agreement is governed by the Federal Arbitration Act. The arbitrator, and not any court, will decide questions about the scope, enforceability, or interpretation of this arbitration agreement, except as stated in Section 20.6.

20.3 Arbitration procedure. Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, available at adr.org. Fees will be allocated as provided in those rules. The arbitration may be conducted by video conference, on written submissions, or in person in the county where you live, at your choice. The arbitrator may award the same individual relief a court could award, but only in favor of the individual party seeking relief and only to the extent necessary to resolve that party's individual claim.

20.4 Exceptions. Either party may (a) bring an individual claim in small claims court if it qualifies and remains there, and (b) seek injunctive or other equitable relief in court to protect its intellectual property rights.

20.5 Class action and jury trial waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.

20.6 Severability of waiver. If the class action waiver in Section 20.5 is found unenforceable as to any claim or request for relief, that claim or request will be severed and decided by a court after the individual arbitration concludes, and will not be arbitrated. A court will decide any dispute about the enforceability of Section 20.5.

20.7 Mass arbitration. If 25 or more similar demands for arbitration are filed against us by or with the assistance of the same or coordinated counsel, the demands will be administered in batches under the AAA's Mass Arbitration Supplementary Rules, to the extent applicable, and the parties will cooperate in good faith to resolve them efficiently.

20.8 Right to opt out. You may opt out of this arbitration agreement by emailing cs@daniellalehavi.com within 30 days after you first accept these Terms, with the subject line "Arbitration Opt-Out" and your name, email address, and shipping address. Opting out will not affect any other part of these Terms.

20.9 Survival. This Section 20 survives the termination of these Terms and the completion of any purchase.

21. Governing Law and Venue

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws rules, except that Section 20 is governed by the Federal Arbitration Act. Any Dispute not subject to arbitration will be brought exclusively in the state or federal courts located in New York County, New York, and you and we consent to personal jurisdiction there. This section does not deprive you of any mandatory protection under the consumer laws of the state where you live.

22. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date and will apply to purchases and use of the Site after it is posted. Changes will not apply to orders placed before the change, and material changes to Section 20 will not apply to Disputes that arose before the change.

23. Termination

We may suspend or terminate your access to the Site or your account if you violate these Terms or if required by law. Sections that by their nature should survive will survive termination.

24. General

These Terms, together with the policies referenced in them, are the entire agreement between you and us regarding the Site. If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. We are not liable for delays or failures caused by events beyond our reasonable control. Section headings are for convenience only.