Shipping & Returns

We offer express international shipping with the following rates:

 *For deliveries to Israel, please visit our Israeli store at daniellalehavi.co.il

Delivery Information

Once your order is fulfilled, you’ll receive an email with your tracking number.
You can track your package using this link: Track My Order.

• Delivery times are up to 7 business days, but may vary depending on the destination country.
• Taxes and duties are included for all USA purchases.
• For destinations outside the USA, taxes and duties are not included in the checkout price. In those cases, the courier will contact you to collect the required fees before delivering your package.

Returns

Return shipping is free for all USA purchases.

Items may be returned within 30 days of the delivery date.

How to return my purchase?

1. Log in to your account and view your orders to create a return request.
2. After your request is approved, you’ll receive a return shipping label.
3. Pack the item securely and send it to the address provided with the label.
4. Once we receive and inspect the returned item, we’ll process your refund.
   
   

Please allow up to 30 business days for the full return process, as it is managed by an external service provider.

We reserve the right to decline returns that do not meet the conditions listed below.

For international returns, any applicable import taxes, customs duties, and return shipping costs are the responsibility of the sender.

Am I eligible to return my order?

Returned items must be:

• In original condition – unused, unworn, and unaltered
• With all original tags attached
• Footwear must be tried on only on carpeted surfaces, and returned in the original shoebox with dustbags and packaging inside protective outer packaging
• Personalized or customized items are final sale, unless defective
• Promotional gift items cannot be returned
• Shipping fees are non-refundable if charged
• Items paid with a gift card will be refunded as a gift card
• All gift card purchases are final sale and non-refundable

For further questions, email cs@daniellalehavi.com or use our Contact us form.