FAQ
Ordering
What size should I buy?
If you're not quite sure which size is right for you, refer to our size guides. They are located underneath the available sizes for our shoes.
For more information contact us.
Where can I find your USA locations?
We have a list of all of our USA location, you can visit the page here USA Location.
For more information contact us.
Can I cancel my order?
To cancel your order before it has been shipped, please contact us.
Where is my order?
To track your order click here.
Shipping & Returns
What is the shipping policy?
We offer Free Shipping for orders over $200 for all USA orders.
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.
For more information, visit our Shipping & Returns page or Contact Us.
When will I receive my order?
Your purchase will arrive in approximately 7 business days.
Once your order has been fulfilled, you can Track Your Order Here.
For more information, visit our Shipping & Returns page or Contact Us.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
For more information, visit our Shipping & Returns page or Contact Us.
How can I return my order?
Return shipping is free for all USA purchases. Items may be returned within 30 days of the delivery date.
- Log in to your account and view your orders to create a return request.
- After your request is approved, you’ll receive a return shipping label.
- Pack the item securely and send it to the address provided with the label.
- Once we receive and inspect the returned item, we’ll process your refund.
For more information, visit our Shipping & Returns page or Contact Us.
